{"id":32478,"date":"2014-10-25T10:19:53","date_gmt":"2014-10-25T10:19:53","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/live-support-chat-for-business-websites\/"},"modified":"2017-10-27T10:37:40","modified_gmt":"2017-10-27T10:37:40","slug":"live-support-chat-for-business-websites","status":"publish","type":"plugin","link":"https:\/\/kk.wordpress.org\/plugins\/live-support-chat-for-business-websites\/","author":12310157,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"4.8.1","stable_tag":"trunk","tested":"4.8.28","requires":"","requires_php":"","requires_plugins":"","header_name":"Live Chat","header_author":"IMsupporting","header_description":"","assets_banners_color":"edefec","last_updated":"2017-10-27 10:37:40","external_support_url":"","external_repository_url":"","donate_link":"http:\/\/IMsupporting.com","header_plugin_uri":"http:\/\/www.IMsupporting.com","header_author_uri":"http:\/\/www.IMsupporting.com","rating":0,"author_block_rating":0,"active_installs":10,"downloads":2118,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":[],"upgrade_notice":{"1.0":"<p>Upgrade to get more buttons and options to choose from.<\/p>","0.5":"<p>Inital Release.<\/p>"},"ratings":{"1":0,"2":0,"3":0,"4":0,"5":0},"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":"1753809","resolution":"128x128","location":"assets"},"icon-256x256.png":{"filename":"icon-256x256.png","revision":"1753809","resolution":"256x256","location":"assets"}},"assets_banners":{"banner-772x250.png":{"filename":"banner-772x250.png","revision":"1753809","resolution":"772x250","location":"assets"}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":[],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"The Main Chat System","2":"Chat Button Example","3":"Easy to use Dashboard","4":"Easy to install wordpress script","5":"A chat button example.","6":"Different chat buttons to choose from"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[5707,2496,10928,2379,2383],"plugin_category":[41],"plugin_contributors":[83039],"plugin_business_model":[],"class_list":["post-32478","plugin","type-plugin","status-publish","hentry","plugin_tags-chat","plugin_tags-chat-plugin","plugin_tags-chat-software","plugin_tags-live-chat","plugin_tags-live-support","plugin_category-communication","plugin_contributors-imsupporting","plugin_committers-imsupporting"],"banners":{"banner":"https:\/\/ps.w.org\/live-support-chat-for-business-websites\/assets\/banner-772x250.png?rev=1753809","banner_2x":false,"banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/live-support-chat-for-business-websites\/assets\/icon-128x128.png?rev=1753809","icon_2x":"https:\/\/ps.w.org\/live-support-chat-for-business-websites\/assets\/icon-256x256.png?rev=1753809","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p>Live Chat for Wordpress Websites. Get started for free today. Chat with your website visitors.\n<br \/>\nLive chat is a great tool to add to any website. With the IMsupporting live chat software you can have a live chat account, login to the live chat account and be chatting to your visitors within minutes!<br \/>\n<br \/>\nAdd live chat to your site today with our 100% FREE trial. Instant access and easy installation.<br \/>\n<br \/>\nFor more information, Check out <a href=\"http:\/\/www.imsupporting.com\">Live chat<\/a><br \/><br \/>\n<br \/>\nLive chat can help increase sales and customer satisfaction by enabling you to chat to your website visitors!<\/p>\n<br \/>\n\n<p>This live chat plugin contains mainy features. Here are a list of just a few:<\/p>\n\n<ul>\n<li>SSL Encryption<\/li>\n<li>Multiple chat departments<\/li>\n<li>Operator accounts<\/li>\n<li>Chat transfers<\/li>\n<li>Customisable chat windows<\/li>\n<li>Automatic live chat replies<\/li>\n<li>Great stats and graphs<\/li>\n<li>Canned responses<\/li>\n<li>Chat queueing<\/li>\n<li>Feedback \/ Rating system<\/li>\n<li>Geolocation<\/li>\n<li>Offline message recording service<\/li>\n<li>Desktop notifications<\/li>\n<\/ul>\n\n<p>Get started for free today.<\/p>\n\n<h4>Some Of The Features<\/h4>\n\n<ul>\n<li>One of the Most popular chat plugins around<\/li>\n<li>Unlimited simultaneous chats<\/li>\n<li>Live chat directly with your visitors<\/li>\n<li>Easy to use interface for both the admin and the visitor<\/li>\n<li>Edit all text fields shown on the live chat box\/widget<\/li>\n<li>Change the colors of the live chat box\/widget<\/li>\n<li>Fully responsive admin chat dashboard no downloads needed<\/li>\n<li>Offline messages and emailed to you + stored as tickets if needed<\/li>\n<li>Predefined live chat box themes + make your own<\/li>\n<li>Fully customizable live chat experience<\/li>\n<li>Access historical live chat transcripts<\/li>\n<li>Google Analytics integration<\/li>\n<li>Create a custom offline message form when you're not online<\/li>\n<li>Add feedback and 5\/star ratings<\/li>\n<li>Desktop Notifications<\/li>\n<li>View any live chats you may have missed<\/li>\n<li>Comprehensive list of live chat options<\/li>\n<li>Enable\/Disable the sound when a new message is received<\/li>\n<li>Ban visitors from chatting to you based on IP Address<\/li>\n<li>Select whether Name and Email is required when users initiate a chat<\/li>\n<li>Foresight technology allows you to see what users type as they type.<\/li>\n<li>Realtime visitor monitoring<\/li>\n<li>Much More<\/li>\n<\/ul>\n\n<h3>Arbitrary section<\/h3>\n\n<p>IMsupporting live chat software is a live chat tool for websites. You can install and use this on any wordpress website.<\/p>\n\n<!--section=installation-->\n<p>Adding the IMsupporting is really easy.<\/p>\n\n<p>Simply:<\/p>\n\n<ul>\n<li>Clone this repository into your plugins directory or download the zip file and unzip on your plugins directory<\/li>\n<li>or Install the Free plugin from the WordPress directory and activate it.<\/li>\n<li>Go to <code>Settings<\/code>, then to the <code>IMsupporting<\/code> sub menu and get a free live chat account. <a href=\"https:\/\/www.imsupporting.com\">IMsupporting SignUp<\/a><\/li>\n<li>Customize the chat widget from within the IMsupporting dashboard and settings within wordpress.<\/li>\n<li>Start chatting with your visitors and increase sales!<\/li>\n<\/ul>\n\n<p>You will need a free Account ID, This can be found in your welcome email OR Contact our support team for assistance.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt>Installation Instructions<\/dt>\n<dd><p>Adding the IMsupporting is really easy.<\/p>\n\n<p>Simply:<\/p>\n\n<ul>\n<li>Clone this repository into your plugins directory or download the zip file and unzip on your plugins directory<\/li>\n<li>or Install the Free plugin from the WordPress directory and activate it.<\/li>\n<li>Go to <code>Settings<\/code>, then to the <code>IMsupporting<\/code> sub menu and get a free live chat account. <a href=\"https:\/\/www.imsupporting.com\">IMsupporting SignUp<\/a><\/li>\n<li>Customize the chat widget from within the IMsupporting dashboard and settings within wordpress.<\/li>\n<li>Start chatting with your visitors and increase sales!<\/li>\n<\/ul>\n\n<p>You will need a free Account ID, This can be found in your welcome email OR Contact our support team for assistance.<\/p><\/dd>\n<dt>Can I upload my own custom buttons?<\/dt>\n<dd><p>Yes, Simply choose HTML within the imsupporting.com chat system and then click Upload on the \"choose a button\" screen<\/p><\/dd>\n<dt>Can I use this without a imsupporting.com account?<\/dt>\n<dd><p>No sorry, However, the system will create one for you as soon as you activate the plugin.<\/p><\/dd>\n<dt>Do you have a free trial?<\/dt>\n<dd><p>Yes, Once you have activated the live chat plugin, it will be live!<\/p><\/dd>\n<dt>How much does it cost?<\/dt>\n<dd><p>After your completely free trial, You can choose one of our packages starting from 9.99 per month.<\/p><\/dd>\n<dt>Can I change the colors of the chat window?<\/dt>\n<dd><p>Yes, you can customise the chat window entirely. Add your own banners and change the text also.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>3.8.0.73<\/h4>\n\n<p>Pushed js to remote server ready for proactive invite changes<\/p>\n\n<h4>3.8.0.55<\/h4>\n\n<p>Checked for compatibility so live chat works on all wordpress versions<\/p>\n\n<h4>3.8.0.50<\/h4>\n\n<p>Fixed backlink issues and removed them<\/p>\n\n<h4>3.8.0.38<\/h4>\n\n<ul>\n<li>Updated to use a different hook (when to show the chat button) Some themes did not correctly use WPhooks and this messed the chat widget up.<\/li>\n<\/ul>\n\n<h4>3.8.0.38<\/h4>\n\n<ul>\n<li>Added ability to just sign up for the free live chat account directly without needing to visit the main website<\/li>\n<\/ul>\n\n<h4>3.8.0.33<\/h4>\n\n<ul>\n<li>Tested live chat plugin for WordPress version 4.4<\/li>\n<\/ul>\n\n<h4>3.8.0.33<\/h4>\n\n<ul>\n<li>Tested live chat plugin for WordPress version 4.3.2<\/li>\n<\/ul>\n\n<h4>3.8.0.32<\/h4>\n\n<ul>\n<li>Tested live chat plugin for WordPress version 4.3.1, Updated backend to support upcoming HTML5 screen share<\/li>\n<\/ul>\n\n<h4>3.8.0.31<\/h4>\n\n<ul>\n<li>Tested live chat for WordPress version 4.3<\/li>\n<\/ul>\n\n<h4>3.8.0.29<\/h4>\n\n<ul>\n<li>Updated to include local script rather than rely on external resources.<\/li>\n<\/ul>\n\n<h4>3.8.0.28<\/h4>\n\n<ul>\n<li>Updated to fully support https live chat buttons for all users.<\/li>\n<\/ul>\n\n<h4>3.8.0.27<\/h4>\n\n<ul>\n<li>Fixed a cannot modify headers error.<\/li>\n<\/ul>\n\n<h4>3.8.0.26<\/h4>\n\n<ul>\n<li>Tested up to 4.1 and made an \"easy to use\" sign up method.<\/li>\n<\/ul>\n\n<h4>3.8.0.25<\/h4>\n\n<ul>\n<li>Fixed a problem where popup chat requests displayed the wrong status.<\/li>\n<\/ul>\n\n<h4>3.8.0.20<\/h4>\n\n<ul>\n<li>Added new \"Timed popup\" for chat requests.<\/li>\n<\/ul>\n\n<h4>3.8.0.18<\/h4>\n\n<ul>\n<li>Settings page much easier to use.<\/li>\n<\/ul>\n\n<h4>3.8.0.15<\/h4>\n\n<ul>\n<li>Tonnes more chat features.<\/li>\n<\/ul>\n\n<h4>3.8.0.11<\/h4>\n\n<ul>\n<li>Tested for Wordpress V4.0 - Live chat works as expected.<\/li>\n<\/ul>\n\n<h4>3.8.0.10<\/h4>\n\n<ul>\n<li>Complete rework of the plugin.<\/li>\n<\/ul>\n\n<h4>3.8.0.5<\/h4>\n\n<ul>\n<li>Fixed installation issues with users who have php sessions already started..<\/li>\n<\/ul>\n\n<h4>3.8.0.4<\/h4>\n\n<ul>\n<li>Updated OneCLICK  installation. Live chat will now be instant. Added settings buttons to make it clearer to the user.<\/li>\n<\/ul>\n\n<h4>3.8.0.3<\/h4>\n\n<ul>\n<li>Updated stable tagging + new Oneclick installer. Annoying SVN issues<\/li>\n<\/ul>\n\n<h4>3.8.0.1<\/h4>\n\n<ul>\n<li>Updated stable tagging + new Oneclick installer. VERY easy to install live chat<\/li>\n<\/ul>\n\n<h4>2.5<\/h4>\n\n<ul>\n<li>Updated eay2use registration<\/li>\n<\/ul>\n\n<h4>2.4<\/h4>\n\n<ul>\n<li>Added free for 3 months, pay with a tweet<\/li>\n<\/ul>\n\n<h4>2.3<\/h4>\n\n<ul>\n<li>Easier installation screens and information. Simply get a chat account (free) and login to get your siteid.<\/li>\n<\/ul>\n\n<h4>2.2<\/h4>\n\n<ul>\n<li>Updated Version header as it was missing<\/li>\n<\/ul>\n\n<h4>2.1<\/h4>\n\n<ul>\n<li>Updated documentation.<\/li>\n<\/ul>\n\n<h4>2.0<\/h4>\n\n<ul>\n<li>Added new options and more buttons to choose from.<\/li>\n<\/ul>\n\n<h4>1.0<\/h4>\n\n<ul>\n<li>Inital release.<\/li>\n<\/ul>","raw_excerpt":"Live Chat plugin for your wordpress website. Live Chat with your website visitors in realtime. Use the live chat plugin to support and enhance your we &hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/32478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=32478"}],"author":[{"embeddable":true,"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/imsupporting"}],"wp:attachment":[{"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=32478"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=32478"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=32478"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=32478"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=32478"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/kk.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=32478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}